At BytePlus, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website byteplus.co.nz or make a purchase. Please read this policy carefully to understand how we handle your data.

1. Information We Collect

We may collect personal information when you interact with our website or use our services. This information includes but is not limited to:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: Credit card details, PayPal information, or other payment methods. This information is processed securely by third-party payment processors and is not stored on our servers.
  • Order Information: Items purchased, order history, and customer service inquiries.
  • Technical Data: IP address, browser type, device information, and other data collected through cookies and similar technologies.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To Process Orders: Fulfill your orders, arrange shipping, process payments, and provide customer support.
  • To Improve Our Services: Enhance the functionality and security of our website, analyze how users interact with our services, and optimize our offerings.
  • To Communicate with You: Send order confirmations, shipping updates, or respond to inquiries. If you subscribe to our newsletter, we may send you promotional content or updates.
  • To Comply with Legal Requirements: Where necessary, we may use your information to comply with applicable laws and regulations.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who help us process payments, deliver packages, host our website, or provide analytics and customer support services.
  • Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or protect the rights and safety of BytePlus and others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze traffic, and personalize content. Cookies help us remember your preferences and improve site performance. You can control cookie settings through your browser, but please note that disabling cookies may affect website functionality.

6. Security of Your Information

We take the security of your personal data seriously. We implement a variety of industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Data Rights

You have the right to:

  • Access and Correction: Request access to the personal data we hold about you and request corrections if any of it is inaccurate.
  • Erasure: Request that we delete your personal data under certain conditions.
  • Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Where we rely on your consent to process your data, you may withdraw your consent at any time.

To exercise these rights, please contact us at [Insert Contact Information].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

BytePlus: support@byteplus.co.nz